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The Swiss Chamber of Commercial Mediation, Section Romandie (CSMC-R) is offering with the support of the Geneva Chamber of Commerce, Industry and Services (CCIG) the first specialised course on commercial mediation with TOOLKIT Company, a Dutch ADR Training and Consulting Company that is accredited as a Qualifying Assessment Program by the International Mediation Institute (IMI). This training is particularly suited to mediators wishing to specialise in commercial mediation and learn more about the dynamics in workplace conflicts. It is also for experienced dispute resolution professionals seeking to learn more about domestic, international intra- and inter-company commercial disputes. The course is organized into 12 online modules, taught under the guidance of experienced commercial and workplace mediators, who will cover essential skills to professionally prepare for, guide, manage and conduct a commercial mediation and workplace disputes cases. This includes process design and conduct of mediation processes including ‘process-architecture’; substantive practice based on role-plays and exercises based on real commercial disputes; a combination of lectures from trainers who will share experiences from real cases, provide insights into a wide range of practices, and share key factors for conducting successful commercial mediations; and provide useful insights to commercial users or mediation services, as well as their advisors or advocates who wish to learn how to initiate commercial mediators, select commercial mediators, prepare for and successfully participate in commercial mediations. The training is recognized and approved by the SCCM for CPD hours of specialized training in Commercial Mediation. A price discount will be available for SCCM Members.

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