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Toolkit Module 2: Mastering Commercial Mediation CSMC-R (in Geneva, July 9-15, 2020) 
This is the second of several modules (organised in English) by CSMC-R with Toolkit Company (NL), a provider of IMI Qualifying Assessment Programs in the Netherlands (Trainer: Manon Schonewille).  It is a training for practising mediators or students who took the introductory 40 hour online module in May who are seeking a specialisation in commercial mediation.  This module will also provide 40 hours of approved continuous professional development training for SKWM/CSMC/SCCM mediators and will also count towards International Mediation Institute (IMI) certification.  This course is designed to provide practical tools to summarize and diagnose key concepts in commercial mediation (e.g., tools and techniques, steps in the process, dealing with interests and positions, working with lawyers and experts, focusing on different types of commercial disputes, the use of caucuses, evaluative v. non-evaluative mediation processes, the use of a revised Riskin Grid classification system and Guided Choice design for mixed mode processes, etc.).  It will also provide a framework for cross-cultural commercial disputes, working with a wide range of disputants (from individuals, family businesses, and SMEs, to large multinationals and complex multiparty commercial disputes), whether in a domestic or international context.  The course is designed to enable mediators to gain knowledge and skills for handling commercial disputes, using a combination of classes and interactive role plays.   The price for this 40 hour advanced training is CHF 3,335 – CHF 4,496.50 (depending on membership and date of registration).  A 10% discount will be available for students taking 2 or more modules.  For more information on this training, see: